Server
Full Time • Dubuque
Job Summary:
Server
Servers are responsible for the customer experience, making their role one of the most important positions in a restaurant. The position of a Server within our restaurant has
many responsibilities including welcoming customers, taking beverage and food orders, conducting satisfaction checks, placing orders
using the POS, serving as liaison between the kitchen and customers if there are any problems, and collecting payments for meals. Servers should be knowledgeable about menu items and be able to answer questions about ingredients and dietary restrictions. A Server notably greets guests, takes their orders, and answers questions about menu items. They are also in charge of financial duties like processing payments, manning the POS system, and managing the cash box. Ideal characteristics include knowledge of Point Of Sale (POS) systems, ability to calculate change quickly and accurately, and a friendly demeanor when serving guests. Characteristics include an upbeat personality, multitasking in a high-pressure situation. It is also important that the server has the ability to gain product knowledge (like learning and offering insight about our menu, drinks, and product options to our guests).
Benefits & Perks:
Server
Servers are responsible for the customer experience, making their role one of the most important positions in a restaurant. The position of a Server within our restaurant has
many responsibilities including welcoming customers, taking beverage and food orders, conducting satisfaction checks, placing orders
using the POS, serving as liaison between the kitchen and customers if there are any problems, and collecting payments for meals. Servers should be knowledgeable about menu items and be able to answer questions about ingredients and dietary restrictions. A Server notably greets guests, takes their orders, and answers questions about menu items. They are also in charge of financial duties like processing payments, manning the POS system, and managing the cash box. Ideal characteristics include knowledge of Point Of Sale (POS) systems, ability to calculate change quickly and accurately, and a friendly demeanor when serving guests. Characteristics include an upbeat personality, multitasking in a high-pressure situation. It is also important that the server has the ability to gain product knowledge (like learning and offering insight about our menu, drinks, and product options to our guests).
Benefits & Perks:
- Health Insurance (Medical, Dental, & Vision)
- 401k Match Retirement Plan
- Employee Meal Discount Program
Company Overview:
From the moment guests walk into Barrel House, our Front Of House Service Staff epitomizes our spirit-lifting culture!
Examples of skills and qualifications for a successful Bartender candidate include:
- Knowledge of applicable laws and regulations
- Knowledge of mixology for traditional and creative cocktails
- Understanding of unique and complementary flavor pairings
- Impeccable customer service and social perceptiveness
- Ability to evaluate customer satisfaction and responsiveness
- Ability to enforce company policies regarding the consumption of alcohol
- Accountability in maintaining inventory and processing payments
- Physical ability to stand and walk for long periods of time, as well as lift 50+ pounds.
Qualifications:
- Efficiently operate a Point Of Sale (POS) system, including Kitchen Display System (KDS).
- Be able to work in a standing position for extended periods of time.
- Be able to reach, bend, stoop, and frequently lift up to 50 pounds.
- Must be able to reliably commute to on-site location.
- Must be authorized to work in the United States.
- Must be over the age of 18 years old to be a server at Barrel House.
Compensation: $7.25 - $25.00 per hour
We want people to become their best at Barrel House (BH), working with BH and being a part of BH. This includes teammates, guests, and our community. Our culture and atmosphere are at the core of how we do things.
At Barrel House we focus on SUCCESS & VALUES within Barrel House Culture. If your values and actions align with the Barrel House We CARE Culture, your potential within our organization is nearly limitless!
If you would like to be at your best and engage with us at a high level, this guide in its entirety may provide greater insight and value toward your growth within our organization. We recommend you read this so you know what to expect through your journey and experience with BH. The expectation is to learn how we communicate and make decisions, so that those working with us and alongside us will contribute, challenge, and grow toward the same goals.
We CARE Culture
C - Create a Positive Experience
A - Attention to Guest Needs
R - Respond Appropriately and Politely
E - Exceed Guest Expectations
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SAME-DAY PAYDAY & DIRECT DEPOSIT
Barrel House utilizes payday accessibility through direct deposit to your personal bank account; or elect to use the RapidPay Card system. The RapidPay Card is a debit card that gives you access to wages without a bank account. Use your card anywhere Mastercard is accepted, and use your card to make purchases online. The card also comes with a routing and account number so you can pay your bills online
HEALTH INSURANCE COVERAGE
Let’s keep you & your family healthy! Medical, Dental, & Vision Insurance: Barrel House employees and their families are eligible to enroll in our health benefits plan after 60-days of employment while working an average of 30 hours per week. A percentage of the employee’s insurance premium is covered by Barrel House.
*For tipped-wage positions, Barrel House reserves the right to deduct or hold funds. Please see the Barrel House Employee Handbook for more details and information
EMPLOYEE DISCOUNT
As a Barrel House employee, prior to your shift, or after completing your shift, you have the opportunity to receive a 50% discount on a meal. Receive a 25% discount for your meal even when you are not scheduled to work at the restaurant.
FLEXIBLE SCHEDULING
Life is beautiful and hard all at the same time. Barrel House prides ourselves on being flexible with our employees’ needs and schedules. Our hope is to empower our employees to feel committed and proud to come to work, and offer the highest level of teamwork and communication. Our app-based scheduling assists our team with picking up shifts, requesting time off, and communicating upcoming events and details.
PAID TIME OFF & HOLIDAYS
You deserve time off for working hard! Barrel House provides eligible employees with Paid Time Off(PTO) to ensure our employees have the opportunity to enjoy time away from work.*
*Depending on your position within Barrel House. Details in the Barrel House Employee Handbook.
Barrel House observes the following holidays and are closed on Easter Day, Christmas Day, Christmas Eve (Half-Day), & Thanksgiving Day.
PERSONAL GROWTH
Barrel House strives to elevate you in your work and life skills. We host classes and on the job development to bring us together on our priorities and values. At Barrel House, improvement is constant and learning how to communicate and connect with others. Within your first 90-days, you will receive careful coaching and performance reviews as a roadmap for your future. Long term goals and growth are valued as you gain confidence and insight as a Barrel House team member. Barrel House strives to challenge and train our teams both personally and professionally.
RETIREMENT PLAN
401K Retirement Plans are available to all employees after one thousand hours worked, with Barrel House matching up to 5%.